Version 5 Manual

Backing up PingPlotter Data

In some situations, you may wish to back up the entirety of your PingPlotter data. Follow these steps to safely back up or restore your data.

For Windoows

Stop the Servce

First, you will need to stop the Windows Service if PingPlotter is currently running as a service. Right-click the Windows Taskbar and click Task Manager. Then, navigate to the Services tab and locate PingPlotter. Right-click PingPlotter and select Stop.

Make a copy of your PingPlotter folders

If running as a Service, navigate to the following folder by pasting the below file path into the File Explorer navigation bar:

%programdata%

Make a copy of the entire PingPlotter 5 folder and place in your backup location. Ignore this step if running as an application.

Next, if you're running PingPlotter as either an application or a Service, navigate to the following folder by pasting the below file path into the File Explorer navigation bar, ensuring that the application is closed first:

%localappdata%

Make a copy of the entire PingPlotter 5 folder and place in your backup location.

Start the Service

If you were running PingPlotter as a service prior to backup, you will need to resume this function. Right-click the Windows Taskbar and click Task Manager. Then, navigate to the Services tab and locate PingPlotter. Right-click PingPlotter and select Start.

Restoring backup data

If you wish to restore PingPlotter from a backup, you will need the files copied from the above directories.

Close PingPlotter and stop the PingPlotter Service if applicable (by following the above directions). Place the folders back in their respective locations, electing to replace all files when prompted.

For macOS

Close PingPlotter

First, you'll need to close PingPlotter. Right-click the application in the macOS Dock and click Quit.

Make a copy of the PingPlotter folders

If running PingPlotter with Background Mode, right-click Finder → Go to Folder. Navigate to the following folder by pasting the file path below into the search bar:

/Library/Application Support

Make a copy of the entire PingPlotter 5 folder and place in your backup location. Ignore this step if running as an application.

Next, if you're running as either an application or an application with Background Mode, right-click Finder → Go to Folder. Navigate to the following folder by pasting the file path below into the search bar:

~/Library/Application Support

Make a copy of the entire PingPlotter 5 folder and place in your backup location.

Restoring backup data

If you wish to restore PingPlotter from a backup, you will need the files copied from the above directories.

Close PingPlotter, then place the backup folders back in their respective locations, electing to replace all files when prompted.