Impress Your Clients

Keeping customers satisfied when things go wrong means acting fast. Command line tools like Ping and Tracert might be OK for troubleshooting, but they turn customers into canaries in your service’s coal mine. PingPlotter lets you proactively monitor networks and solve problems faster, helping you retain customer loyalty without breaking the bank (or a sweat).

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PingPlotter for Service Providers

PingPlotter takes traceroute beyond simple troubleshooting by graphing every hop in a network in real time. You can pinpoint hardware failure, latency spikes, and service outages the moment they happen, allowing for proactive monitoring you just can’t do with a basic ping tool.

Cloud Services

IT Support

ISPs

VOIP

Broadcasting

Online Games

Digitell's live broadcasting operation traded their text based network diagnostic tool for PingPlotter Professional, allowing them to solve problems faster and focus on providing exceptional service.

Do more for your clients. Do more for your team.

See it, solve it

PingPlotter visualizes performance across entire networks, letting you see exactly where your client’s issue lives.

Never miss a moment

PingPlotter’s alerts allow your team to automate responses and recieve notifications any time an incident occurs.

Build a stronger case

With detailed charts, graphs, and data logs, you'll have the right info to share with a client or another service provider.

Software's just the start

Lightning-fast deployment.
PingPlotter can be pre-configured for rapid deployment. Your team can be up and running in minutes, not hours.

Helpful resources.
We’ve assembled an expansive body of networking wisdom to help you get the most from PingPlotter right out of the gate.

Expert service.
Our Service and Dev Teams work directly with you on any issues you might have — no canned responses in sight.

Always adapting.
PingPlotter is constantly adding new features to make sure the tool you use today is ready for the needs of tomorrow.

Flexible, scalable.
From license packages to monthly subscription plans, there's a PingPlotter that's just right for every need.

A name you can trust.
PingPlotter is a name as old as network troubleshooting and trusted by the biggest names in telecom and IT.

Your traceroute team

Professional

An industrial-strength toolset perfect for IT technicians monitoring complex networks and services. Keep an eye on your entire ecosystem and investigate problems when needed.

Network Monitoring

Standard

A focused toolset for isolating and identifying network troubles. Compare LAN and WAN connection strength and more with long-term testing of up to two simultaneous traces.

  • Straightforward features for pinpointing network issues
  • Perfect for deploying on client machines or off-site devices
  • Interpret network data from PingPlotter Free Edition
Investigate Problems

New to PingPlotter?

It doesn't matter if you're a networking newb or an IT ninja — it's possible to get stuck when you're dealing with this sort of thing. If you ever find yourself in that kind of situation, we're always happy to help. Please feel free to browse our library of troubleshooting wisdom.

New to PingPlotter? Start here.

Getting Started

Your PingPlotter questions answered.

Knowledge Base

Step-by-step troubleshooting.

Troubleshooting Guide

Expert insight into your network.

Network Wisdom