Get Support

The primary support method for our products is online; either via self-help from our documentation, or by emailing us with questions. Licensed users get first priority on any questions asked, as well as any feature requests submitted (although, trial users will also get the best support we can provide for them). We’re also happy to give advice on any results you want to send our way (be sure to send a .pp2!).

Contact us

We love hearing from you at support@pingman.com

Helpful information to include in your email:

For more advice on the best email practices, please see our article on Emailing Support.

Lost license key?

Visit your account to view license information, and a whole lot more. Email codes@pingman.com if you need any help.

Go to Account  Email us