Where's the problem?

Test the network
• Let's Get Started
• Start the Test
• Capturing Evidence of the Problem
Diagnose the problem
• Interpreting PingPlotter Results
• Getting Help with PingPlotter Results
• If at First You Don't Succeed
Local problem solutions
• Solving Local Network Problems
• Solving Bandwidth Problems
• Solving Hardware Problems
• Wireless interference
• Wrapping Up
Outside problem solutions
• Solving Problems Outside Your Network
• Building a case
• Making Contact
• Escalating the Issue
• Wrapping Up