Local Network Troubleshooting with PingPlotter
See the network, share the solution.
Find and share proof of network problems with PingPlotter.
See SolutionsFind and share proof of network problems with PingPlotter.
See SolutionsPingPlotter tests and monitors the connections between you and your ISP, giving you insight into their live status. Latency, packet loss, and connection jitter are graphed over time for each hop in the route between the device and any destination you set. You can zoom out to find incidents over days or weeks, or zoom in to get a second-by-second look at a single issue.
Diagnostics simplified.
PingPlotter graphs critical metrics in a way anyone can understand. See how PingPlotter Makes IT a Breeze.
Network issues can appear at any moment, which is why PingPlotter’s robust alert system helps you take action the moment trouble appears. When high latency, instability, or complete outages impacts your network, PingPlotter can send out reports via email, execute REST calls, or even launch pre-set applications to help you take action at a moment’s notice.
Daniel Ratliff
Lead Systems Engineer at Humana
Sharing network diagnostics is important for getting the right information to the right people. With PingPlotter, you can create shareable results pages that show support techs everything you’re seeing on your end. Each page also hosts a copy of your PingPlotter test data, so others can explore your findings and help you fix things faster.
New to troubleshooting?.
Our Getting Started Guide has everything you need to go from network novice to PingPlotter pro. Check it out!
Foundational metrics
Track latency, packet loss, jitter, and more from Windows, macOS, and Linux devices.
Instant results
Poll networks faster than traditional RMMs, giving you down-to-the-second results.
Share live data
Share live test results via a simple URL. Show live proof and talk through issues.
Deploy everywhere
There's no hard limit on the agents you deploy, so you can cover everything you monitor.
Privacy is a priority
Cloud only tests the network connection — no snooping on user data or network traffic.
Sensible pricing
There aren’t add-on fees for extra users and there’s no data cap. Just pick a plan and go.
The best tool on your belt. Visualize performance data across hundreds of connections with tools built for troubleshooting even the most complex networks.
Key features:
Local monitoring
Unlimited targets
Device discovery
Great for:
Perpetual licenses include a free year of maintenance. Learn more here.
Find the source of your issue. Troubleshoot home connections and capture proof of network issues to share with ISPs and IT support.
Key features:
Local Troubleshooting
Monitor two targets
Great for:
Perpetual licenses include a free year of maintenance. Learn more here.
Kickstart Your Troubleshooting. Sidekick automatically tests the critical components of your network and guides you through fixing the problem — all from your web browser.
Key features:
Automated setup
Guided troubleshooting
Great for:
Sidekick collects data for 28 days with opt-in renewal. Learn more here.