Account Management

Two-Factor Authentication

Two-factor authentication (2FA) offers an additional layer of security for PingPlotter Cloud users by adding a second, one-time password to be entered when logging into Cloud.

Choosing an authenticator

To secure your login using 2FA, you will need an authenticator app or hardware token to generate one-time passwords.

PingPlotter Cloud uses Time-based One Time Passwords (TOTP) to secure user and admin logins. Several compatible apps support TOTP, including:

Account Settings

On the account settings tab, you can Change Your Password, Get Help from the support team, and of course Logout.

Change Password

Here you can change your password to something new:

Get Help

You can reach out to the Pingman Tools Service Team with any questions or issues that you encountering, so don't hesitate to get in touch!

Users and Permissions

PingPlotter Cloud offers administrators the option to create custom user-profiles and assign them appropriate levels of permission within their PingPlotter Cloud subscription.

User Creation

To create a new user, click on Manage Users in the sidebar of PingPlotter Cloud, then click the blue +Add User button in the upper-right corner.

Legacy | Multi-user management

PingPlotter’s web interface allows administrators to create custom user profiles to prevent users from editing PingPlotter targets and summaries.

Enabling multi-user management

To enable multi-user management, you must first create an admin login. In the PingPlotter program, under Edit → Options → Web Server, select Require Login and enter your preferred username and password.

CloudConnect Account Setup

To set up a CloudConnect account, begin by navigating to the CloudConnect portal.

If you know your existing Pingman Tools account login information, you can use it to activate CloudConnect. Enter your account email and password, then click Log in.

Purchasing

PingPlotter has three different editions - Free, Standard, and Pro. To see more info about each version, be sure to check out our feature comparison page.

PingPlotter Free doesn't require any sort of license key - and you're welcome to run that version of the program for as long as you'd like at no cost.

Purchasing

PingPlotter has three different editions - Free, Standard, and Pro. To see more info about each version, be sure to check out our feature comparison page.

PingPlotter Free doesn't require any sort of license key - and you're welcome to run that version of the program for as long as you'd like at no cost.