Installation

System Requirements

All of the listed operating systems and hardware are valid for new installations of PingPlotter Cloud Agents. 

The PingPlotter Cloud interface requires that Javascript be enabled. Supported browsers include Chrome, Edge, Safari, or Firefox 10+. We recommend using a modern web browser that has been updated in the last 2 years.

Read more...


Mass Deployment

In some situations, you may wish to deploy PingPlotter Cloud Agents to a large number of remote devices using an installation manager instead of manually creating and deploying Agents individually. These steps will help speed up the process.

Read more...


Individual Agent Deployment

Once logged in to PingPlotter Cloud, you can begin creating and deploying remote Agents to the different devices you wish to monitor and troubleshoot.

In this section, we will walk through how to deploy more than one Agent using two different methods: New Install Activation and Existing Install Activation.

Read more...


Mass-Deploying CloudConnect Agents

In some situations, you may wish to deploy CloudConnect Agents to a large number of remote devices at once instead of manually creating and deploying Agents individually. These steps will help speed up large-scale deployments. Read more...


Creating and Deploying New Agents

Creating a New Agent

In the CloudConnect tab, on the Agents card, click New Agent. Enter any name you'd like to use for your Agent. A recommended naming convention is “Device Name or User Name,” followed by a machine ID. Click Submit.

Read more...


Installer Options and MSI

 

The PingPlotter install is MSI-based, and wrapped with a bootstrap that helps do upgrades.

Normally, the best way to install PingPlotter is just to launch the installer by downloading and double-clicking.

In some cases, though (particularly for deployment to multiple computers), it may be helpful to change the way PingPlotter is installed.

Read more...


Uninstalling

 

To uninstall PingPlotter - just locate your PingPlotter directory in the start menu and run "Uninstall or Modify Installation":

Click "Next":

Click the "Remove" option:

Read more...