Ooma
Network troubleshooting guidance
The only thing standing between you and a better network is a little bit of guidance. Try these resources to start solving your connection problem.
- Phone: 1(888) 711-6662
- Ask community forum
- Connect on Facebook
- Follow on Twitter
Pingman Tools Resources
If you're stuck after trying the Ooma links, one of these resources might get you moving toward a solution for your network problem.
Official troubleshooting guides
Ooma offers guidance for all sorts of service related issues. Visit the page, find your problem, and their steps may help resolve your issue. Read more...
How the 6 Elements of Persuasion can Help You Get Better Internet Tech Support
We’ve all been there. Trying to use our internet to do something and we’re stuck waiting forever for a page to load, movie to buffer, or email to send.
Read more...
Nobody Cares About Your Internet Speed Test. Here's What to do Instead.
Speed tests are often recommended when people have connection problems. Which is sad because the information they provide doesn’t get anyone any closer to solving the problem. There's a better way. Read more...
About PingPlotter Sharing
Everything you need to know about sharing network performance information with PingPlotter. Read more...
Diagnosing Bandwidth Saturation
Avoid pushing networks beyond their limits by identifying when overuse occurs. Read more...
Why Sean Connery’s “One Ping Only” Is Bad Networking Advice
How collecting more data provides a better understanding of network problems. Read more...
Find the IP Address of any IoT Device
IP Addresses of internet connected devices aren't always obvious, but MultiPing can help you find them. Read more...
Internet down? If a router reboot doesn't work, try this.
If one reboot doesn't fix a connection problem, another one probably won't help. Try these three tests instead. Read more...
Getting Help with PingPlotter Share Pages
Tips on what to do if you need help interpreting a PingPlotter share page. Read more...
Helping with PingPlotter Share Pages
Tips on what to do when someone asks for help on their PingPlotter share page. Read more...
How to identify hidden sources that slow your network
How to identify hidden sources of bandwidth saturation and speed up your network. Read more...
Interpreting Latency and Packet Loss
Learn about what to look for when interpreting network performance metrics. Read more...
Mobile & Desktop Collaboration Tips
Some ideas about how to troubleshoot more effectively by adding mobile. Read more...
Founder's Perspective on PingPlotter 5
Thoughts from Pete on PingPlotter's new version. Read more...
Beat Game Lag Like the Pros
How to get better results when troubleshooting online game problems. Read more...
