The PingPlotter installer contains the Professional, Standard, and Free editions in a single download. Simply run the installer for your specific OS and follow the instructions. Once installed, you can select the edition you wish to use.
Your PingPlotter Sidekick download can be accessed using the login credentials sent to your email. Simply follow the instructions to download and install Sidekick.
Your PingPlotter Cloud dashboard can be accessed from pingplotter.cloud — no download needed! From there, you can manage and distribute Cloud Agent installers on the Agents screen.
Once you’ve downloaded and installed PingPlotter, enter your license key by clicking Help -> Enter License Key. After you’ve entered a valid key, PingPlotter will switch to the correct version.
You can also download a version of PingPlotter with your license info already baked in from your account page.
Our Service Team can help you procure new perpetual licenses and custom orders. If you already have a PingPlotter license or subscription, your account page has everything you need to add licenses, activate maintenance, or upgrade versions.
To uninstall PingPlotter on Windows, find the PingPlotter folder from your Start menu, open it, and run Uninstall or Modify Installation. Click through the wizard to fully remove PingPlotter.
If you're uninstalling because of an expired trial, don't forget you can continue using PingPlotter Free.
If you're moving to a new machine, follow these instructions in our knowledge base.
Whether you’re supporting a team or fixing your own connection, PingPlotter has the tools to help you get results.