Try these resources to troubleshoot internet connection problems with Charter .
Bad connection? Try this first.
Charter's guide runs you through the basics. There's a good chance following these directions will clear up your issue, but if the guide doesn't solve your problem, one of the links below may be more helpful. Read more...
- Phone: 1(888) 438-2427
- Official troubleshooting guide
- Explore help center
- Connect on Facebook
- Follow on Twitter