Try these resources to troubleshoot internet connection problems with Carbonite .
Bad connection? Try this first.
Carbonite's guide runs you through troubleshooting basics. There's a good chance following these directions will clear up your issue, but if the guide doesn't solve your problem, one of the links below may be more helpful. Read more...
- Phone: (877) 222-5488
- Official troubleshooting guide
- Explore help center
- Connect on Facebook
- Follow on Twitter