Looking for some-ping specific?
PingPlotter Professional, Standard, and Free
The PingPlotter installer contains the Professional, Standard, and Free
editions in a single download. Simply run the installer for your specific OS
and follow the instructions. Once installed, you can select the edition you
wish to use.
PingPlotter Sidekick
Your PingPlotter Sidekick download can be accessed using the login
credentials sent to your email. Simply follow the instructions to download
and install Sidekick.
PingPlotter Cloud
Your PingPlotter Cloud dashboard can be accessed from
pingplotter.cloud
— no download needed! From there, you can manage and distribute Cloud Agent
installers on the
Agents
screen.
Frequently Asked Questions.
What should I do if I am unable to download the PingPlotter .exe file?
If you're having problems downloading the .exe installer for PingPlotter,
try
downloading the .zip version.
If you're still having trouble, let our
Service Team
know, and we can get it sorted out.
Where can I find older versions of PingPlotter?
If you're unable to run the latest version of PingPlotter, you can always
access older versions via your
account page, or by entering
your license key
here.
Where do I enter my PingPlotter license key?
Once you’ve downloaded and installed PingPlotter, enter your license key
by clicking
Help -> Enter License Key. After you've entered a valid
key, PingPlotter will switch to the correct version.
You can also download a version of PingPlotter with your license info
already baked in from your
account page.
How do I purchase perpetual licenses, maintenance, or upgrades?
Our
Service Team
can help you procure new perpetual licenses and custom orders. If you
already have a PingPlotter license or subscription, your
account page
has everything you need to add licenses, activate maintenance, or upgrade
versions.
How do I uninstall PingPlotter?
To uninstall PingPlotter on Windows, find the PingPlotter folder from your
Start menu, open it, and run
Uninstall or Modify Installation. Click through the wizard
to fully remove PingPlotter.
If you're uninstalling because of an expired trial, don't forget you can
continue using PingPlotter Free.
If you're moving to a new machine, follow
these instructions
in our knowledge base.