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Frequently Asked Questions
How do I access PingPlotter Cloud or Sidekick?
Where can I find older versions of PingPlotter?
Where do I enter my PingPlotter license key?
Once you've downloaded and installed PingPlotter, enter your license key by clicking Help -> Enter License Key. After you've entered a valid key, PingPlotter will switch to the correct version.
You can also download a version of PingPlotter with embedded license info from your account page.
How do I purchase perpetual licenses, maintenance, or upgrades?
Our Support Team can help you procure new perpetual licenses and custom orders. If you already have a PingPlotter license or subscription, your account page has everything you need to add licenses, activate maintenance, or upgrade versions.
How do I uninstall PingPlotter?
To uninstall PingPlotter on Windows, find the PingPlotter folder from your Start menu, open it, and run Uninstall or Modify Installation. Click through the wizard to remove PingPlotter.
If you're uninstalling because of an expired trial, don't forget you can continue using PingPlotter Free.
If you're moving to a new machine, follow these instructions in our knowledge base.
What should I do if can't download the PingPlotter .exe file?
Looking for a Linux install? Try PingPlotter Cloud!
Version 1.4.1. Released 2021-06-13.
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If you're new to PingPlotter, the video below will help you get started. Please feel free to contact us if you have any questions.