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Even though PingPlotter’s test results suggest you’re having an issue with your device, there’s a chance PingPlotter encountered a fringe-case where it was unable to reach your hardware.

While these results suggest the issue is with your device, it doesn’t hurt to rule out other causes.

Let’s continue.


Want an extra set of eyes?

If your PingPlotter results are pointing to your computer, but you still can’t seem to find the root cause, share your results with our Service Team. They can help identify the possible fringe-cases we mentioned.

Get in touch!