Contact Center

Minimize internet connectivity downtime for a remote workforce.

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End-User Internet Testing

Continually monitor your agent's home internet connections. Measure latency, packet loss, jitter, and more.

 

Management Dashboard

Deploy quickly and manage everything in one place with minimal involvement from the end user.

 

Collaborative Tools

Show end users or upper management what's happening on the network in a way that fosters better conversations.

Productive Remote Operations

Testing internet connections in milliseconds rather than minutes, PingPlotter helps your team identify problems quickly and with less guesswork. You can monitor hundreds of remote devices at once and trigger automated alerts when a rep suffers an internet breakdown.

“Now we can actually go in and see, yes, there really is a problem. We can tell when it started and when it's going to end. And that visibility is something we just didn't have before.”

Chris Georgeson Director of Technology at Ruby Receptionists

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Resolve Internet Connection Problems Faster

Monitoring before, during, and after problems occur gets you the data you need to take action quickly.

 

Pre-Qualify Home Networks Before Hiring

Running a simple home internet connection tests ensures new hires are equipped for remote work success.

 

Increase Uptime for Remote Agents

Home network visibility eliminates the "dog ate my internet" excuse and helps you solve issues for good.

Built for Speed

Every second matters when the internet is down. Here's how PingPlotter helps resolve problems faster:

  • 1-second (or less) test interval
  • Deploy in minutes with little configuration
  • Find problems faster with graphical results
  • Send alerts based on network conditions
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 Free Trial

Full access for seven daysSign up for immediate access to the product.

See how PingPlotter Cloud works in your unique environment. Deploy agents, test end-user networks, and resolve problems.

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Learn more about mass deployment, automatic troubleshooting, yearly subscription options, and more.