CloudConnect Controller configuration disabled (existing configurations will work until service ends November 25, 2021).
Fixes
Fixed a Trace Grid data display issue with short focus periods.
Fixed an issue with some data requests failing in Web Interface.
(Windows) Fixed an intermittent issue with Windows Application not connecting correctly to running Windows Service.
(Windows) Fixed issue with ICMP.dll interop causing ICMP packet generation to halt over time.
(Windows) Fixed some UI Frozen errors.
Fixed other miscellaneous error messages (non-blocking errors).
5.19.5 - April 9, 2021
Improvements
Improved UDP packet generator reliability after a network change.
Improved PingPlotter’s ability to connect during startup when installed as a service.
Fixes
Fixed “UNIQUE constraint failed: Comments.ID” error, which affected some users with persistent comments.
Fixed a critical issue that would prevent PingPlotter from shutting down and periodically cause Agents to stop collecting data.
(Windows) Fixed an issue in which the Windows Service was unable to shut down in certain scenarios (especially on Cloud Agents).
(Windows) When updating or modifying a version 5.19.x install, PingPlotter will no longer incorrectly prompt for a reboot.
(Windows) Closing a PingPlotter Cloud Agent that also has an expired Professional trial associated with the install will no longer pester you for confirmation.
(Web UI) The Web UI will no longer display “ArgumentNullException obj can not be null” during CloudConnect Controller sessions sync.
5.19.1 - March 1, 2021
Features
Updated packet generator - PingPlotter’s packet generator has been updated to improve its accuracy for sub-millisecond latencies over long periods of extended testing.
Comments in the web UI - Just like in the platform, you can add comments to specific points in Timeline Graphs. You can also set alerts to automatically add comments under specific conditions.
Agent-based summaries in the web UI - PingPlotter Cloud Agents are now given unique target summaries, making it easier to manage traces on remote devices. In addition, you can now create LiveShare links for Agent summaries, allowing viewers to see the complete status of their network connection.
Improvements
Changed the Save Image alert to use a 24-hour time in file name instead of a 12-hour time
Improved CloudConnect Agent install process to be less confusing when deploying to remote devices
Special characters are now supported when naming an Agent through the web UI
(Web UI) Made CloudConnect Agent management easier to navigate
(Web UI) The target input history dropdown is now customizable and remembers previous entries
(Web UI) Timeline Graph scrolling is much more smooth and logical
(Web UI) Added an All LiveShare viewer page
(Web UI) Added settings for latency color scale
(Web UI) Updated control panel reactivity to work better on more screen sizes
(Web UI) Improved the Trace Graph dropdown menu
(Web UI) Improved resource usage and performance
Fixes
Fixed bugs in the Modify Summary and Route Adjustment alerts that prevented editing and creation in some instances
(Web UI) Fixed scrollbars showing up unnecessarily on the login page
(Web UI) Fixed Timeline Graph sorting so you can, you know, sort Timeline Graphs
5.18.3 - September 04, 2020
Improvements
When setting up an alert for a specific target, PingPlotter will now automatically select the final hop as the default
On summary screens, sorting preferences are now stored in the browser and won't reset automatically
The Packet Loss % label on Timeline Graphs is now red, matching the packet loss color on the graph itself
Updated the Timeline Graph icon indicator to something less confusing (as it was being mistaken for a WiFi indicator — definitely our B)
The Agent details panel buttons no longer truncate text when unnecessary
Fixes
Fixed a bug that kept users from importing workspaces with history data
Sidekick now has the correct license information displayed on your account page
Expired Sidekick builds now receive proper messaging about license expiration
5.18.2 - August 10, 2020
Improvements
You can now uninstall a CloudConnect Agent from a machine remotely through the CloudConnect tab in the web UI (Agent must be on version 5.10.4 or above)
(Web UI) Improved scrolling through Timeline Graphs and graph data when using a trackpad or Apple Magic Mouse
(Web UI) Improved alert setup to better communicate when an alert is ready to be finished versus when it needs more information
(Web UI) Users with Summary permissions are no longer able to toggle Final Hop Only on a trace
Fixes
Fixed a bug that created a premature datastore for .PP2 files that had not been fully imported
Fixed several bugs related to “index out of bounds” and “null reference” errors
(Web UI) Fixed a bug that sometimes caused the Focus dropdown to stop updating
(Web UI) Fixed a bug that sometimes caused Timeline Graphs of offline CloudConnect traces to appear blank
(Web UI) The graph color legend on target windows now show the proper values for different settings configurations
(Web UI) Zooming in or out on a Timeline Graph will now center on the cursor location as the 'zoom point'
(Windows) Using the Browse button for choosing an SSL certificate now works properly
Known Issues
(Web UI) When sorting targets by a column, stopping a trace will cause sorting to return to default (by target name)
(Web UI) The menu option to convert a trace to Final Hop Only appears on Agent traces. However, you cannot currently convert an Agent trace to Final Hop Only
