PingPlotter Release Notes

5.23.2 - May 13, 2022

Fixes

  • Fix an issue causing the "No agent registry configuration read" error while running as an application

5.23.1 - May 12, 2022

Improvements

  • Rewrite license & agent configuration Windows Installer option for embedded builds & various improvements to agent auto-update functionality.

5.23.0 - April 22, 2022

Improvements

  • Faster startup time when a workspace has targets with a lot of comments
  • Better Trace Grid statistics when viewing traces with lots of route changes (some data was being hidden from the statistics view due to a bug)
  • Major performance & usability improvements to the Web Interface Grid control
  • Several minor UI/UX adjustments

Fixes

  • Fix an issue with the web interface Trace Grid Statistics not always loading correctly
  • Various PingPlotter Cloud Agent fixes (performance, missing data when syncing with the Cloud)
  • Fix various null reference errors thrown in the application - specifically with the web interface running
  • Export PP2 alert action "test" button now works correctly (previously would crash the application)

5.22.3 - February 2, 2022

Improvements

  • Significantly improves Agent connection reliability
  • Improves the behavior of the "Re-resolve DNS" target context menu option when a custom name has been added to the target
  • Improves Agent Configuration link behavior on Windows when the application is not open
  • Improves Agent target reliability, allowing agents to function better with write filters in place
  • Improves Local Network Discovery scan results parsing, allowing more devices to be shown in certain cases

Fixes

  • Fixed various "Object reference..." errors
  • Fixed various UI frozen errors for macOS & Windows
  • Fixed "Common Language Runtime has detected an invalid program" error on Windows
  • Fixed Web Interface permissions issue preventing usage of target context menu options
  • Fixed an issue requiring a refresh after logging out, and logging back into the Web Interface
  • Fixed "Invalid time range specced..." error occasionally seen on startup for macOS and Windows
  • Fixed the "Reinstall with Agent" Windows Installer option
  • Fixed errors thrown when saving templates via the Template Editor for the Send Email Alert Action on Windows
  • Silenced the "Unhandled IP_STATUS" error shown on Windows. This error was silenced on builds < 5.21

5.21.2 - November 5, 2021

Improvements

  • Implemented loading spinners on Timeline Graphs (web).
  • Implemented Discovery Targets for Free/Standard/Pro: {{GatewayIP}}, {{SourceIP}}, {{LocalNetworkTarget}}.

CloudConnect End-of-Life Changes

  • CloudConnect is now PingPlotter Cloud
  • CloudConnect removed in Settings screens.
  • CloudConnect Controller configuration disabled (existing configurations will work until service ends November 25, 2021).

Fixes

  • Fixed a Trace Grid data display issue with short focus periods.
  • Fixed an issue with some data requests failing in Web Interface.
  • (Windows) Fixed an intermittent issue with Windows Application not connecting correctly to running Windows Service.
  • (Windows) Fixed issue with ICMP.dll interop causing ICMP packet generation to halt over time.
  • (Windows) Fixed some UI Frozen errors.
  • Fixed other miscellaneous error messages (non-blocking errors).

5.19.5 - April 9, 2021

Improvements

  • Improved UDP packet generator reliability after a network change.
  • Improved PingPlotter’s ability to connect during startup when installed as a service.

Fixes

  • Fixed “UNIQUE constraint failed: Comments.ID” error, which affected some users with persistent comments.
  • Fixed a critical issue that would prevent PingPlotter from shutting down and periodically cause Agents to stop collecting data.
  • (Windows) Fixed an issue in which the Windows Service was unable to shut down in certain scenarios (especially on Cloud Agents).
  • (Windows) When updating or modifying a version 5.19.x install, PingPlotter will no longer incorrectly prompt for a reboot.
  • (Windows) Closing a PingPlotter Cloud Agent that also has an expired Professional trial associated with the install will no longer pester you for confirmation.
  • (Web UI) The Web UI will no longer display “ArgumentNullException obj can not be null” during CloudConnect Controller sessions sync.

5.19.1 - March 1, 2021

Features

  • Updated packet generator - PingPlotter’s packet generator has been updated to improve its accuracy for sub-millisecond latencies over long periods of extended testing.
  • Comments in the web UI - Just like in the platform, you can add comments to specific points in Timeline Graphs. You can also set alerts to automatically add comments under specific conditions.
  • Agent-based summaries in the web UI - PingPlotter Cloud Agents are now given unique target summaries, making it easier to manage traces on remote devices. In addition, you can now create LiveShare links for Agent summaries, allowing viewers to see the complete status of their network connection.

Improvements

  • Changed the Save Image alert to use a 24-hour time in file name instead of a 12-hour time
  • Improved CloudConnect Agent install process to be less confusing when deploying to remote devices
  • Special characters are now supported when naming an Agent through the web UI
  • (Web UI) Made CloudConnect Agent management easier to navigate
  • (Web UI) The target input history dropdown is now customizable and remembers previous entries
  • (Web UI) Timeline Graph scrolling is much more smooth and logical
  • (Web UI) Added an All LiveShare viewer page
  • (Web UI) Added settings for latency color scale
  • (Web UI) Updated control panel reactivity to work better on more screen sizes
  • (Web UI) Improved the Trace Graph dropdown menu
  • (Web UI) Improved resource usage and performance

Fixes

  • Fixed bugs in the Modify Summary and Route Adjustment alerts that prevented editing and creation in some instances
  • (Web UI) Fixed scrollbars showing up unnecessarily on the login page
  • (Web UI) Fixed Timeline Graph sorting so you can, you know, sort Timeline Graphs

5.18.3 - September 04, 2020

Improvements

  • When setting up an alert for a specific target, PingPlotter will now automatically select the final hop as the default
  • On summary screens, sorting preferences are now stored in the browser and won't reset automatically
  • The Packet Loss % label on Timeline Graphs is now red, matching the packet loss color on the graph itself
  • Updated the Timeline Graph icon indicator to something less confusing (as it was being mistaken for a WiFi indicator — definitely our B)
  • The Agent details panel buttons no longer truncate text when unnecessary

Fixes

  • Fixed a bug that kept users from importing workspaces with history data
  • Sidekick now has the correct license information displayed on your account page
  • Expired Sidekick builds now receive proper messaging about license expiration

5.18.2 - August 10, 2020

Improvements

  • You can now uninstall a CloudConnect Agent from a machine remotely through the CloudConnect tab in the web UI (Agent must be on version 5.10.4 or above)
  • (Web UI) Improved scrolling through Timeline Graphs and graph data when using a trackpad or Apple Magic Mouse
  • (Web UI) Improved alert setup to better communicate when an alert is ready to be finished versus when it needs more information
  • (Web UI) Users with Summary permissions are no longer able to toggle Final Hop Only on a trace

Fixes

  • Fixed a bug that created a premature datastore for .PP2 files that had not been fully imported
  • Fixed several bugs related to “index out of bounds” and “null reference” errors
  • (Web UI) Fixed a bug that sometimes caused the Focus dropdown to stop updating
  • (Web UI) Fixed a bug that sometimes caused Timeline Graphs of offline CloudConnect traces to appear blank
  • (Web UI) The graph color legend on target windows now show the proper values for different settings configurations
  • (Web UI) Zooming in or out on a Timeline Graph will now center on the cursor location as the 'zoom point'
  • (Windows) Using the Browse button for choosing an SSL certificate now works properly

Known Issues

  • (Web UI) When sorting targets by a column, stopping a trace will cause sorting to return to default (by target name)
  • (Web UI) The menu option to convert a trace to Final Hop Only appears on Agent traces. However, you cannot currently convert an Agent trace to Final Hop Only

5.18.1 - July 8, 2020

Improvements

  • (web UI) Improved web exception ticket error reporting
  • (web UI) Selecting Add to new summary from the context menu now redirects to the new summary
  • (web UI) Summary screens now sort by target name by default
  • (web UI) When stopping a target/trace, PingPlotter now unselects that target in the control panel & alert sidebar
  • (web UI) Resizing timegraphs via the splitter now adjusts the graph sizes more quickly
  • (web UI) Added “Pause” indicator on summary graphs to show targets that are paused
  • (web UI) Updated “Agent Offline” icon and made it display in both the Agent column of summary screens and above timegraphs
  • (web UI) Removed some superfluous scroll bars
  • (web UI) Other minor tweaks and UI improvements

Fixes

  • Fixed CloudConnect Agent functionality on Windows 7
  • (web UI) Fixed ability to add new targets to a summary if you have Target Management permissions, but not Summary Management permissions (now is allowed)
  • (web UI) Fixed several control panel oddities when selecting targets in the summary (Agent, settings now follow correctly)
  • (web UI) Sorting the Status column on summaries now sorts correctly (by average latency/color)
  • (web UI) Latency graphs on the summary screen no longer flash when sorting by a volatile column
  • (web UI) Double-clicking a timegraph will now shift focus to your double-click location instead of someplace else...
  • (web UI) Fixed user search in user editor so it’s not case sensitive and searches any part of the name (not just the beginning)
  • (web UI) Fixed a bug that would sometimes cause the target list and Trace Graph to not appear when switching between targets/summaries