Troubleshooting Tips
Nobody Cares About Your Internet Speed Test. Here's What to do Instead.
Speed tests are often recommended when people have connection problems. Which is sad because the information they provide doesn’t get anyone any closer to solving the problem. There's a better way. Read more...
How to identify hidden sources that slow your network
How to identify hidden sources of bandwidth saturation and speed up your network. Read more...
Internet down? If a router reboot doesn't work, try this.
If one reboot doesn't fix a connection problem, another one probably won't help. Try these three tests instead. Read more...
Why Sean Connery’s “One Ping Only” Is Bad Networking Advice
How collecting more data provides a better understanding of network problems. Read more...
Beat Game Lag Like the Pros
Online gaming is a blast. Unless your ping is higher than your IQ. If that's the case, you'll be lagging so hard your bullets wont hit anything until yesterday — nobody is gonna want to play with you. It sucks, but you can do more than flip your router on and off Read more...