Troubleshooting Tips
Troubleshooting Your VoIP Connection — Is it You or the Network?
Network conditions have a huge impact on VoIP call quality. Here’s a handy guide to finding and fixing the root cause. Read more...
What are the differences between TCP, UDP, and ICMP packet types?
Not every protocol is the same, and understanding how they differ can help you find problems faster. Read more...
Why Perspective Matters for Network Testing
Web tools seem convenient when you want to test your network, but they're often telling you something you already know. To fix a problem, you need to see it from your point of view. Read more...
And the Best Ping Tool is...
...not just a ping tool, and here’s why: Read more...
For Service Providers, it Pays to be Proactive
When providing an online service for your customers, being quick on the draw can save time and money. Here are some of the best ways to take a proactive approach to preventing and resolving client issues. Read more...
Reheating a Router: Is the Microwave Cooking Your WiFi Connection?
People say wireless signals and microwaves don't mix. We used PingPlotter to find out if it's true. Read more...
Weathering the Broadcast Storm
A broadcast storm can send a network to its knees, and all it takes is one little slip-up. Read more...
For Working Out Wireless Network Problems, Knowledge is Power
When trying to troubleshoot a wireless network issue, a little bit of information can go a long way. Read more...
How to identify hidden sources that slow your network
How to identify hidden sources of bandwidth saturation and speed up your network. Read more...
Internet down? If a router reboot doesn't work, try this.
If one reboot doesn't fix a connection problem, another one probably won't help. Try these three tests instead. Read more...