Troubleshooting Tips
For Service Providers, it Pays to be Proactive
When providing an online service for your customers, being quick on the draw can save time and money. Here are some of the best ways to take a proactive approach to preventing and resolving client issues. Read more...
Reheating a Router: Is the Microwave Cooking Your WiFi Connection?
People say wireless signals and microwaves don't mix. We used PingPlotter to find out if it's true. Read more...
Weathering the Broadcast Storm
A broadcast storm can send a network to its knees, and all it takes is one little slip-up. Read more...
For Working Out Wireless Network Problems, Knowledge is Power
When trying to troubleshoot a wireless network issue, a little bit of information can go a long way. Read more...
How to identify hidden sources that slow your network
How to identify hidden sources of bandwidth saturation and speed up your network. Read more...
Internet down? If a router reboot doesn't work, try this.
If one reboot doesn't fix a connection problem, another one probably won't help. Try these three tests instead. Read more...
Why Sean Connery’s “One Ping Only” Is Bad Networking Advice
How collecting more data provides a better understanding of network problems. Read more...
Beat Game Lag Like the Pros
Online gaming is a blast. Unless your ping is higher than your IQ. If that's the case, you'll be lagging so hard your bullets wont hit anything until yesterday — nobody is gonna want to play with you. It sucks, but you can do more than flip your router on and off Read more...