Legacy Manual

Email Setup (for alerts)

The email setup dialog is used to set up emailing for alerts.  If you're not using alerts, or you're not interested in having the alert system email you, then setting this up is not required.

Return Address

All outgoing emails will have a return address specified, and this is the address that is used.  Please make sure you specify a valid address here since this is where all the bounce messages will come from.  Some ISP SMTP servers only allow emails sent out with a "from" address of their domain as well, so if you're having problems getting the SMTP server to work, make sure you're using a valid return address.

Attach PingPlotter Savefile (.pp2) on Email Alert

When an alert goes out, data will be attached.  The data that is attached encompasses all the alert period since the *last* similar alert was sent out.  This is a global setting for all email alerts.  Note that you'll need PingPlotter installed on a machine to read the attached data.

Include "alert" samples in text message

If this option is checked, any outgoing alert emails will include text showing the samples that failed the alert.  As each alert email goes out, the past history is marked as being sent already so that you won't get duplicate data in reoccurring emails.

SMTP Server

The SMTP server is the server that your outgoing mails will go through.  This may have been given to you by your ISP or your mail administrator.

Server Port

The default port for most SMTP servers is 25  If you connect to your SMTP server via a different port (such as 587, a likely candidate if your SMTP server uses STARTTLS), then enter that port here. Leaving this blank will use port 25.

SMTP Authentication

Some SMTP servers require a username and password to be able to deliver mail.  If this is the case with your server, turn on the "Use SMTP Authentication" checkbox, and then enter your username and password.  The password is saved in your MultiPing.ini file using a basic XOR encryption scheme – this will keep your password hidden, but this encryption method is relatively simple to "crack" if someone really wants to figure it out.

Use STARTTLS encryption if server supports it.

Most current SMTP servers prefer or demand the use of a secure channel to protect your username and password.  If you use one of these servers (GMail is a great example of one), then you'll need to turn on STARTTLS.  For more details on this topic, see our knowledge base article.

Server Check.

Once you've got all of your email options configured, you can run a quick test to make sure everything is working as expected:

All you'll need to do is enter an email address (preferably the one you'll be sending your email alerts to), and click on the "Test To:" button. If everything is set up correctly, you'll get a prompt letting you know that a test message was delivered to your inbox (and you'll also get a "test" email in your actual email inbox!).