Version 5 Manual

Auto-Save Options


Auto-save data

There are a few different options for auto-saving data:

  • "Always" - this will keep every target's data stored in PingPlotter's database
  • "After:" - this setting will only keep sessions that have met or exceeded the timeframe that is entered 
  • "Only when selected" - this will result in the program not saving any data for a target unless you explicitly instruct it to do so

If the "Only when selected" option is chosen, the option to select a target to save data for can be accessed by opening a trace window, and right clicking on the target tab. Here we have options to "Discard on close," or "Keep (auto-save)." These options are covered in more detail in the auto-saving of data section of the manual

Manage Data

PingPlotter won't automatically delete any trace data if we stop tracing and close a target. The program will keep the data on file for a limited amount of time before it's deleted - so there's an opportunity to recover past trace sessions. The previous trace sessions can be found by clicking "View/Manage Sessions." From the session browser, there are options to reopen or delete a previous session, as well as the option to export a session (which will save off a .pp2 file).

Data Storage Folder

All of PingPlotter 5’s saved trace data, configurations, and alert settings are located in a folder titled “PingPlotter 5,” and will be in one of a few locations (depending on how you installed and configured the program).


On Windows, if we're running the program as an application, then the file's default location is in our user application data folder:

  • C:\Users\**username**\AppData\PingPlotter 5 (where **username** is the username of the currently logged-in user)

If we're running PingPlotter as a service the file's default location is in the following folder:

  • C:\ProgramData\PingPlotter 5\

The option here can be used to change the location where the data and settings are stored (and a restart of the program and/or service is required after changing this setting).


If you’re running the program as an application:

Right-click on Finder and hit “Go To Folder…” Enter the following file path:

  • ~/Library/Application Support/

If you’re running PingPlotter in Background Mode:

Right-click on Finder and hit “Go To Folder…” Enter the following file path:

  • /Library/Application Support/


If you change the location where your data and settings are stored your old data will not be copied to the new location. You must copy your data and settings manually to the new location.

To do this you'll need to close PingPlotter (and stop the service if applicable - On WindowsServices -> PingPlotter 5 -> Stop | On Mac: Applications -> right-click PingPlotter 5 -> Show Package Contents -> Contents -> Resources -> service-stop -> Y -> password). Next, head to the new location and delete all of the newly created files and folders. You'll then need to browse to the appropriate default location of your data (see above depending on if PingPlotter is installed as an application or a service) and copy the whole PingPlotter 5 folder contents to your new data location. You should then have all of your data and settings at the new location. 


**Some of the features listed in this topic are only available in PingPlotter Pro and/or PingPlotter Standard. See our product comparison page for more details**